Engineered for Maximum Uptime.
We know that in facility management automation, a stopped machine is a lost margin. From tool-free modular repairs to 24/7 cloud diagnostics, our support ecosystem is built to keep your floors clean and your business running.
Maintenance, Demystified.
Zero-Tool Daily Upkeep
Designed for non-technical cleaning staff. Color-coded touchpoints make emptying tanks, rinsing the squeegee, and swapping the filter intuitive and foolproof. No tools required.
"Idiot-Proof" Modular Design
If a component fails, your local distributor's technicians can swap it in minutes. Our plug-and-play architecture drastically reduces labor time compared to legacy commercial cleaning robots.
24/7 Remote Diagnostics
Powered by the secure CleanFusion Cloud. Through client-authorized telemetry, our tier-2 engineers can remotely diagnose system health on your autonomous floor scrubber, deploy OTA updates, and recalibrate sensors—resolving issues instantly while ensuring your facility's data remains 100% private.
Empowering Our Distributors:
The SPK Advantage
For our global dealership partners, waiting weeks for international parts shipping is unacceptable. That's why we engineered the SPK (Spare Parts Kit) system.
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Data-Driven Allocation
Every container shipment comes with a strategically calculated SPK based on global MTBF (Mean Time Between Failures) data. You always have the right parts on your shelf.
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Anti-Clogging Pipelines
The number one issue in B2B cleaning solutions is clogged water lines. Our expanded, easy-flush pipeline design eliminates 80% of typical service calls.
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Direct R&D Line
When your local technicians face a complex issue with our L4 autonomous robotics, they get priority access directly to our university-backed engineering team, not just a call center.
YUNTU Academy & Resources
Video Tutorials
Step-by-step visual guides for unboxing, mapping (digital twin setup), and daily maintenance. Ideal for training frontline staff.
User Manuals & Specs
Download comprehensive PDF operation manuals, technical specifications, and site-prep guides.
Software Updates (OTA)
Review the latest release notes for the CleanFusion app and robot firmware. See what new AI features have been added.
Certification Program
Official training modules for distributor technicians to become Certified YUNTU Maintenance Partners.
Need Technical Assistance?
Submit a ticket through our secure portal. Our global engineering team aims to respond to all critical facility management automation inquiries within 12 hours.